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The massage chairs sold by Lixo Healthcare Equipment Pvt. Ltd. are designed to promote general wellness, relaxation, and personal comfort. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
A. Best Results and Performance:
This chair is designed for effective performance within:
1. Ideal Height: 5’4″ to 6’0″ for best massage accuracy
2. Recommended Weight: Up to 80 kg for best fit
3. Maximum Supported Weight: Up to 100 kg (only if height is between 5’6″ and 6’0″)
Important Note:
Using the chair beyond these limits may:
a. Void your warranty due to unsupported use
b. Strain internal parts of chair like motors and frames
B. Medical Advisory:
Please consult a licensed physician prior to using the massage chair if you:
★ Have any pre-existing medical condition (e.g., cardiac issues, a pacemaker, bone/joint disorders, recent surgeries, or spinal injuries)
★ Are pregnant
★ Have reduced mobility or neurological sensitivities
C. Warranty Clause:
All massage chairs are covered under a standard limited warranty provided by Lixo Healthcare Equipment Pvt. Ltd., effective from the date of purchase.
★ Warranty claims are valid only if the chair has been used as per the guidelines in the user manual and any other disclaimed information on official website www.lixo.in and has not been tampered with or serviced by unauthorized personnel
The warranty does not cover:
★ Damage due to misuse, accidents, power surges, or natural wear and tear
★ Upholstery, exterior surfaces, or cosmetic damage
★ Commercial use (unless specified under a separate commercial warranty agreement)
By purchasing and using this product, you acknowledge and agree to the above terms and accept full responsibility for your usage.
D. Genuine Product Assurance
★ All Lixo massage chairs must be purchased through www.lixo.in or authorized sales partners only.
★ Products obtained from unauthorized channels will be considered ineligible for warranty claims or after-sales support.
★ Lixo Healthcare Equipment Pvt. Ltd. disclaims responsibility for any performance, safety, or durability issues arising from the purchase of counterfeit or unverified products.
★ We reserve the right to deny service to any product not validated as an authentic Lixo unit.
E. Authorized Service & Support Network
★ Installation, servicing, and technical assistance are provided exclusively by Lixo-authorized personnel.
★ All technicians are trained and certified to maintain brand and safety standards.
★ Servicing by third-party or unapproved agents will immediately void warranty coverage.
★ For service bookings and raising tickets, customers may contact:
○ Email: support@lixo.in
○ Website: www.lixo.in
F. Certifications and Compliance
★ Lixo products are manufactured in compliance with recognized international standards.
★ Certification adherence includes:
○ ISO 9001:2015 – Quality Management Systems
These certifications reinforce Lixo’s commitment to delivering products that are safe, reliable, and aligned with global wellness standards.