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TERMS AND CONDITIONS

Welcome to Lixo Healthcare
Equipment Pvt Ltd!

These terms and conditions outline the rules and regulations for the use of Lixo Healthcare Equipment Pvt Ltd’s Website, located at lixo.in.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Lixo Healthcare Equipment Pvt Ltd if you do not agree to take all of the terms and conditions stated on this page.

TERMS AND
CONDITIONS

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

COOKIES

We employ the use of cookies. By accessing Lixo Healthcare Equipment Pvt Ltd, you agreed to use cookies in agreement with the Lixo Healthcare Equipment Pvt Ltd’s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

LICENSE

Unless otherwise stated, Lixo Healthcare Equipment Pvt Ltd and/or its licensors own the intellectual property rights for all material on Lixo Healthcare Equipment Pvt Ltd. All intellectual property rights are reserved. You may access this from Lixo Healthcare Equipment Pvt Ltd for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Lixo Healthcare Equipment Pvt Ltd does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Lixo Healthcare Equipment Pvt Ltd,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Lixo Healthcare Equipment Pvt Ltd shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Lixo Healthcare Equipment Pvt Ltd reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You hereby grant Lixo Healthcare Equipment Pvt Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

HYPERLINKING
TO OUR CONTENT

The following organizations may link to our Website without prior written approval:

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Lixo Healthcare Equipment Pvt Ltd; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Lixo Healthcare Equipment Pvt Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

No use of Lixo Healthcare Equipment Pvt Ltd’s logo or other artwork will be allowed for linking absent a trademark license agreement.

IFRAMES

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

CONTENT LIABILITY

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

YOUR PRIVACY

Please read the Privacy Policy

RESERVATION OF RIGHTS

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

DISCLAIMER

The massage chairs sold by Lixo Healthcare Equipment Pvt. Ltd. are designed to promote general wellness, relaxation, and personal comfort. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

A. Best Results and Performance:

This chair is designed for effective performance within:
1. Ideal Height: 5’4″ to 6’0″ for best massage accuracy
2. Recommended Weight: Up to 80 kg for best fit
3. Maximum Supported Weight: Up to 100 kg (only if height is between 5’6″ and 6’0″)
Important Note:
Using the chair beyond these limits may:
a. Void your warranty due to unsupported use
b. Strain internal parts of chair like motors and frames

B. Medical Advisory:

Please consult a licensed physician prior to using the massage chair if you:
★  Have any pre-existing medical condition (e.g., cardiac issues, a pacemaker, bone/joint disorders, recent surgeries, or spinal injuries)
★  Are pregnant
★  Have reduced mobility or neurological sensitivities

C. Warranty Clause:

All massage chairs are covered under a standard limited warranty provided by Lixo Healthcare Equipment Pvt. Ltd., effective from the date of purchase.
★ Warranty claims are valid only if the chair has been used as per the guidelines in the user manual and any other disclaimed information on official website www.lixo.in and has not been tampered with or serviced by unauthorized personnel
The warranty does not cover:
★ Damage due to misuse, accidents, power surges, or natural wear and tear
★ Upholstery, exterior surfaces, or cosmetic damage
★ Commercial use (unless specified under a separate commercial warranty agreement)
By purchasing and using this product, you acknowledge and agree to the above terms and accept full responsibility for your usage.

D. Genuine Product Assurance

★ All Lixo massage chairs must be purchased through www.lixo.in or authorized sales partners only.
★ Products obtained from unauthorized channels will be considered ineligible for warranty claims or after-sales support.
★ Lixo Healthcare Equipment Pvt. Ltd. disclaims responsibility for any performance, safety, or durability issues arising from the purchase of counterfeit or unverified products.
★ We reserve the right to deny service to any product not validated as an authentic Lixo unit.

E. Authorized Service & Support Network

★ Installation, servicing, and technical assistance are provided exclusively by Lixo-authorized personnel.
★ All technicians are trained and certified to maintain brand and safety standards.
★ Servicing by third-party or unapproved agents will immediately void warranty coverage.
★ For service bookings and raising tickets, customers may contact:
 ○ Email: support@lixo.in
 ○ Website: www.lixo.in

F. Certifications and Compliance

★ Lixo products are manufactured in compliance with recognized international standards.
★ Certification adherence includes:

  ○ ISO 9001:2015 – Quality Management Systems

These certifications reinforce Lixo’s commitment to delivering products that are safe, reliable, and aligned with global wellness standards.